HLT23221

Certificate II in Health Support Services

Start your career in the health care sector with this entry-level course and develop the basic skills needed to work within a variety of health environments in support roles.

Apply now

STUDY LOCATIONS Sunshine Coast Wide Bay Burnett North Queensland

WAYS TO STUDY TAFE at School

NEXT INTAKE Start date: 13 Jul 2026 Duration: 4 terms View all intakes

WHAT YOU'LL PAY

TAFE at School Subsidised Fee

TAFE at School Full Fee

$3,710

Course overview

Begin your career in healthcare with this entry-level course. This qualification will give you the foundation skills necessary to work in an assistant role in a health, aged or residential care setting, or to undertake further study in the field. Australia's healthcare industry is a strong-growth sector with more than 50,000 jobs expected to open in the next five years.

This course will equip you to work with people from diverse backgrounds, recognise healthy body systems, respond to behaviours of concern, and transport patients. Our highly-experienced industry professionals will guide you every step of the way to ensure your transition into the health sector is a success.

Successful completion of this course will qualify you to work in an assistance role in a health care facility as a ward assistant, orderly, food services assistant or laundry services worker. It will also give you the foundation skills you need to undertake further study in the industry.

What can I do?

Hospital Laundry Worker
Food Services Assistant (Hospital)
Ward Assistant (hospital)

Course outcome:

HLT23221 Certificate II in Health Support Services

Upgrade your qualification

Use this course to pathway to higher qualifications in aged care, individual support, or nursing.

TAFE at School

Get a head start on your career while you're still at high school. Studying a certificate II or certificate III at school, and completing Year 12, gets you a guaranteed spot in any diploma course at TAFE Queensland. It also counts toward your QCE, opens up pathways to university, and makes you job ready sooner.

What you will study

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.

UNIT CODE
UNIT NAME

UNIT CODE
CHCCOM005

Communicate and work in health or community services

UNIT CODE :
CHCCOM005

Unit description :

This unit describes the skills and knowledge required to communicate effectively with clients, colleagues, management and other industry providers.
UNIT NAME
Communicate and work in health or community services

UNIT CODE
CHCDIV001

Work with diverse people

UNIT CODE :
CHCDIV001

Unit description :

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
UNIT NAME
Work with diverse people

UNIT CODE
HLTINF006

Apply basic principles and practices of infection prevention and control

UNIT CODE :
HLTINF006

Unit description :
This unit describes the performance outcomes, skills and knowledge required to apply basic infection prevention and control principles in work settings including implementing standard and transmission-based precautions and responding to risks.
UNIT NAME
Apply basic principles and practices of infection prevention and control

UNIT CODE
HLTWHS001

Participate in workplace health and safety

UNIT CODE :
HLTWHS001

Unit description :

This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others. The unit applies to all workers who require knowledge of workplace health and safety (WHS) to carry out their own work, either under direct supervision or with some individual responsibility.
UNIT NAME
Participate in workplace health and safety

UNIT CODE
UNIT NAME

UNIT CODE
BSBMED301

Interpret and apply medical terminology appropriately

UNIT CODE :
BSBMED301

Unit description :

This unit describes the skills and knowledge required to understand and respond to instructions; to carry out routine tasks and communicate with a range of internal/external clients in a medical environment; as well as use appropriate medical terminology.
UNIT NAME
Interpret and apply medical terminology appropriately

UNIT CODE
BSBPEF202

Plan and apply time management

UNIT CODE :
BSBPEF202

Unit description :
This unit describes the skills and knowledge required to implement time management processes to organise and complete work tasks. It also addresses skills and knowledge to seek and review feedback for performance improvement regarding time management and use technology appropriate to the task.
UNIT NAME
Plan and apply time management

UNIT CODE
CHCCCS010

Maintain a high standard of service

UNIT CODE :
CHCCCS010

Unit description :

This unit describes the skills and knowledge to deliver and maintain a high standard of service.
UNIT NAME
Maintain a high standard of service

UNIT CODE
CHCCCS012

Prepare and maintain beds

UNIT CODE :
CHCCCS012

Unit description :

This unit describes the skills and knowledge required to apply bed making and cleaning practices to a range of beds to ensure that people can safely occupy a clean bed.
UNIT NAME
Prepare and maintain beds

UNIT CODE
CHCCCS020

Respond effectively to behaviours of concern

UNIT CODE :
CHCCCS020

Unit description :

This unit describes the skills and knowledge required to respond effectively to behaviours of concern of people. Skills are associated with handling difficult incidents rather than managing ongoing behaviour difficulties.
UNIT NAME
Respond effectively to behaviours of concern

UNIT CODE
CHCCCS026

Transport individuals

UNIT CODE :
CHCCCS026

Unit description :

This unit describes the skills and knowledge required to provide safe, timely and efficient transportation of people from one location to another at a particular site, or to other sites.
UNIT NAME
Transport individuals

UNIT CODE
HLTAID011

Provide First Aid

UNIT CODE :
HLTAID011

Unit description :
This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies. The unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings.
UNIT NAME
Provide First Aid

UNIT CODE
HLTWHS005

Conduct manual tasks safely

UNIT CODE :
HLTWHS005

Unit description :

This unit describes the skills and knowledge required to recognise potentially hazardous manual tasks, and then to prepare for and complete those tasks in a safe manner.
UNIT NAME
Conduct manual tasks safely

Note: For some courses, not all electives are available at all campuses.

Ways to study

Choose your study location

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Sunshine Coast Health Institute	On campus with some online	05 Feb 2027	4 terms	Part time 1 day per week Friday	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Sunshine Coast Health Institute Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 05 Feb 2027 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time 1 day per week 4 terms, Friday The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Hervey Bay	On campus with some online	02 Feb 2027	4 terms	Part time 1 day per week Wednesday	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Hervey Bay Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 02 Feb 2027 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time 1 day per week 4 terms, Wednesday The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply
Bundaberg	On campus with some online	04 Feb 2027	4 terms	Part time 1 day per week Thursday	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Bundaberg Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 04 Feb 2027 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time 1 day per week 4 terms, Thursday The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply
Gympie	On campus with some online	04 Feb 2027	4 terms	Part time 1 day per week Thursday	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Gympie Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 04 Feb 2027 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time 1 day per week 4 terms, Thursday The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus and vocational placement The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Cloncurry	On campus with some online	13 Jul 2026	4 terms	Part time 1 day per week	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Cloncurry Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 13 Jul 2026 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time 1 day per week 4 terms, The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply
Cairns	On campus with some online	27 Jan 2027	4 terms	Part time 1 day per week	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Cairns Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2027 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time 1 day per week 4 terms, The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply
Charters Towers	On campus with some online	27 Jan 2027	4 terms	Part time 1 day per week	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Charters Towers Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2027 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time 1 day per week 4 terms, The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply
Mareeba	On campus with some online	27 Jan 2027	4 terms	Part time 1 day per week	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Mareeba Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2027 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time 1 day per week 4 terms, The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply
Mount Isa	On campus with some online	27 Jan 2027	4 terms	Part time Block training	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Mount Isa Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2027 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time Block training 4 terms, The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply
Thursday Island	On campus with some online	27 Jan 2027	4 terms	Part time Block training	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Thursday Island Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2027 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time Block training 4 terms, The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply
Townsville - Pimlico	On campus with some online	27 Jan 2027	4 terms	Part time 1 day per week	TAFE at School Subsidised Fee: $0 A government initiative covering some or all of course fees for eligible High School students also studying at TAFE. Learn more TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Apply
On campus with some online Townsville - Pimlico Online Time How much of the course will be delivered online. 20% On Campus Time 80% Study Mode On campus with some online START DATE The date the course starts. Apply early as intakes fill up quickly. 27 Jan 2027 The date the course starts. Apply early as intakes fill up quickly. Workload & DURATION The average amount of time students will need to allocate to study each week. Part time 1 day per week 4 terms, The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY TAFE at School Full Fee: $3,710 This is the total course fee for High School students also studying at TAFE. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Ask a question Apply

Choosing to study a TAFE at School course is a great way to get a vocational qualification while you’re still in high school. You also gain valuable credits towards your QCE, an apprenticeship, a diploma or university.
TAFE at School gives you a taste of what higher education is all about, makes you work-ready, and helps you build practical skills in an adult-learning environment. Successful completion of a TAFE at School qualification gives you direct entry into any of our diploma courses. Learn more

You must be a Year 11 or 12 student enrolled at a participating high school, in some instances Year 10 students may be considered. In addition, the duration of your TAFE at School course cannot be longer than your remaining high school studies. Speak to your high school guidance counsellor or careers advisor for more information.

Course placements are subject to availability.

QCE points: up to 4

Information is current at time of publishing, to confirm the QCE points for your course please speak to your high school guidance counsellor or careers advisor, or visit the Queensland Curriculum & Assessment Authority (QCAA) website.

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Certificate II in Health Support Services (HLT23221)

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Certificate II in Health Support Services

COURSE CODE: HLT23221

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

Skills check

You will be invited to complete a Skills Check following your application submission, before enrolling to your studies. This helps you to decide if your course is right for you and allows us to understand your current abilities in English, Maths, as well as using Digital technology.

The recommended benchmark levels for this course are 1 in English, 1 in Maths and 1 in Digital Technology.

Access and instructions on how to complete the Skills Check will be emailed to you once you have submitted your application.

Read the Skills Check FAQs.

Selection criteria

You must be in your senior years of high school as well as meet the following criteria:

program selection must reflect your SET Plan options
academic achievement should support your selection - a pass in Year 10 Maths and English is highly recommended (if you do not have a pass achievement you will require a support plan from the school explaining how they will support you to successfully complete the program)
you must be enrolled, have regular attendance and remain in school for the duration of the program.

Inherent Requirements
Before deciding if a course is right for you, it's important to make an informed choice and consider the key skills, knowledge, and assessment requirements involved. Review the inherent requirements for this course and reflect on whether any of them might present difficulties for you, and if they align with your abilities and goals. If you feel you may have challenges due to a disability, a health condition, or for any other reason, we encourage you to speak with a regional Education Manager, a student services team member, or the regional AccessAbility Officer to discuss your concerns and confirm if the course is suitable for you.

You will need to complete the Inherent Requirements declaration to confirm that you have read and understood the information provided, as part of the enrolment process.

Resources required

It is recommended that you wear closed toe black, leather shoes and have a personal stationery (pens and paper) and a valid email address

Placement

Placement is not a requirement for this qualification, however we recommend you view the Placement information for health and nursing students for detailed descriptions of the various roles within the health and nursing course options.

Important information

If you have an existing medical condition that requires possible reasonable adjustment or personalised support during practical assessments, you need to discuss your specific needs with the region’s placement team prior to enrolling. You are advised that industry may not be able to accommodate personal support needs or preferences that do not align to industry safe practice guidelines, organisational policy and procedure or national standards, or are not structurally or financially feasible (such as adding infrastructure to accommodate mobility aids). Should you be unable to complete a mandatory placement component you may not be able to meet all the requirements of your course and therefore would not be eligible to graduate.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees, available subsidies, and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

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Certificate III in Health Services Assistance

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Careers

Client Care, Services and Support Worker
Food Services Worker
Hospital Orderly Care Attendant
Health Services Assistant Patient Support

Full Time : 6 months

Next Start : 21 Apr 2026

Certificate IV in Allied Health Assistance

Kick start your career in the health sector with this mid-level course that will qualify you to work as an assistant allied health specialist in a diverse range of settings.

Careers

Therapy Assistant
Physiotherapy Assistant
Occupational Therapy Assistant
Allied Health Assistant

Part Time : 1 year

Next Start : 13 Jul 2026

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Certificate II in Health Support Services

Course overview

What can I do?

Course outcome:

Upgrade your qualification

TAFE at School

Core units

Elective units

Sunshine Coast Health Institute

Hervey Bay

Bundaberg

Gympie

Cloncurry

Cairns

Charters Towers

Mareeba

Mount Isa

Thursday Island

Townsville - Pimlico

Download Brochure

Ask a question

Certificate II in Health Support Services

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

Entry requirements

Skills check

Selection criteria

Resources required

Placement

Important information

Assessment methods

Pathways

University pathways

How to apply

Direct application

Course disclaimer

Recognition of Prior Learning (RPL) and credit transfers

Related courses

Certificate III in Health Services Assistance

Careers

Certificate IV in Allied Health Assistance

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