BSB30120

Certificate III in Business

Business Administration

Kick start your career in business administration with this entry-level course. This qualification will give you the practical skills you need to succeed in a wide range of business related roles.

Apply now

STUDY LOCATIONS Greater Brisbane

WAYS TO STUDY On campus Online Apprenticeships and traineeships

WHAT YOU'LL PAY

Concession

$1,485 - $2,015

Subsidised

$2,160 - $2,695

Full Fee

$4,160 - $4,695

Eligibility calculator

Course overview

Kick start your career in business administration with this entry-level course. This qualification will give you the practical skills you need to succeed in a wide range of business related roles.

According to the Australian Government's Job Outlook service, the number of people working as general clerks grew strongly over the past five years and is expected to continue to grow in the future. This is a very large occupation with over 182,000 job openings expected over the next five years, ensuring strong job outcomes for graduates.

This course will give you a sound basis in sustainable and inclusive work practices and help you to develop strong workplace communication skills. You will also learn how to maintain workplace health and safety. In this specialisation you will also develop practical skills including finance processing and recording, goods and services handling, and payroll processing.

You will be led by industry professionals who will guide you through your course and enable you to successfully reach your goals.

Successful completion of this course gives you the skills to seek entry-level employment in a wide range of roles. You will also be perfectly placed for further study at a diploma level.

What can I do?

Administrative Assistant
Office Assistant
Receptionist
Junior Personal Assistant
Accounts Payable Clerk
Accounts Clerk

Course outcome:

BSB30120 Certificate III in Business

Online study options

Online virtual classroom – includes immersive reality experiences, virtual skills coaches and collaborative learning environments in timetabled virtual classes three days per week. Learn more >

What you will study

The successful achievement of this qualification requires you to complete all core and 7 elective units from the list below.

UNIT CODE
UNIT NAME

UNIT CODE
BSBCRT311

Apply critical thinking skills in a team environment

UNIT CODE :
BSBCRT311

Unit description :
This unit describes skills and knowledge required to apply critical thinking skills to generate solutions to workplace problems in a team environment.
UNIT NAME
Apply critical thinking skills in a team environment

UNIT CODE
BSBPEF201

Support personal wellbeing in the workplace

UNIT CODE :
BSBPEF201

Unit description :
This unit describes the skills and knowledge required to advocate for and feel empowered about personal wellbeing in the workplace. It involves developing and applying basic knowledge of factors that may influence wellbeing, both positively and negatively.
UNIT NAME
Support personal wellbeing in the workplace

UNIT CODE
BSBSUS211

Participate in sustainable work practices

UNIT CODE :
BSBSUS211

Unit description :
This unit describes the skills and knowledge required to measure, support and find opportunities to improve the sustainability of work practices.
UNIT NAME
Participate in sustainable work practices

UNIT CODE
BSBTWK301

Use inclusive work practices

UNIT CODE :
BSBTWK301

Unit description :
This unit describes the skills and knowledge required to recognise and interact productively with diverse groups of individuals in the workplace.
UNIT NAME
Use inclusive work practices

UNIT CODE
BSBWHS311

Assist with maintaining workplace safety

UNIT CODE :
BSBWHS311

Unit description :
This unit describes the skills and knowledge required to assist with implementing and monitoring an organisation's work health and safety (WHS) policies, procedures and programs as part of a small work team.
UNIT NAME
Assist with maintaining workplace safety

UNIT CODE
BSBXCM301

Engage in workplace communication

UNIT CODE :
BSBXCM301

Unit description :
This unit describes the skills and knowledge required to communicate (through written, oral and nonverbal form) in the workplace within an industry.
UNIT NAME
Engage in workplace communication

UNIT CODE
UNIT NAME

Greater Brisbane

Greater Brisbane

UNIT CODE
BSBFIN301

Process financial transactions

UNIT CODE :
BSBFIN301

Unit description :
This unit describes skills and knowledge required to prepare, process and maintain financial transactions and to reconcile outstanding accounts.
UNIT NAME
Process financial transactions

UNIT CODE
BSBFIN302

Maintain financial records

UNIT CODE :
BSBFIN302

Unit description :
This unit describes the skills and knowledge required to maintain daily financial records such as reconciling systems for debtors and creditors, preparing and maintaining a general ledger and trial balance. It also includes activities associated with monitoring cash control for accounting purposes.
UNIT NAME
Maintain financial records

UNIT CODE
BSBHRM416

Process payroll

UNIT CODE :
BSBHRM416

Unit description :
This unit describes skills and knowledge required to process payroll from provided data using manual and computerised payroll systems.
UNIT NAME
Process payroll

UNIT CODE
BSBOPS303

Organise schedules

UNIT CODE :
BSBOPS303

Unit description :
This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems.
UNIT NAME
Organise schedules

UNIT CODE
BSBPEF301

Organise personal work priorities

UNIT CODE :
BSBPEF301

Unit description :
This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.
UNIT NAME
Organise personal work priorities

UNIT CODE
BSBTEC301

Design and produce business documents

UNIT CODE :
BSBTEC301

Unit description :
This unit describes the skills and knowledge required to design and produce various business documents. It includes selecting and using a range of functions on a variety of computer applications. The unit applies to those who possess fundamental skills in computer operations. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team. No licensing, legislative or certification requirements apply to this unit at the time of publication.
UNIT NAME
Design and produce business documents

UNIT CODE
BSBTEC302

Design and produce spreadsheets

UNIT CODE :
BSBTEC302

Unit description :
This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet applications.
UNIT NAME
Design and produce spreadsheets

Online Virtual Classroom

Online Virtual Classroom

UNIT CODE
BSBFIN301

Process financial transactions

UNIT CODE :
BSBFIN301

Unit description :
This unit describes skills and knowledge required to prepare, process and maintain financial transactions and to reconcile outstanding accounts.
UNIT NAME
Process financial transactions

UNIT CODE
BSBFIN302

Maintain financial records

UNIT CODE :
BSBFIN302

Unit description :
This unit describes the skills and knowledge required to maintain daily financial records such as reconciling systems for debtors and creditors, preparing and maintaining a general ledger and trial balance. It also includes activities associated with monitoring cash control for accounting purposes.
UNIT NAME
Maintain financial records

UNIT CODE
BSBINS202

Handle receipt and dispatch of information

UNIT CODE :
BSBINS202

Unit description :
This unit describes the skills and knowledge required to receive and distribute incoming information, and to collect and despatch outgoing information using both digital and non-digital methods.
UNIT NAME
Handle receipt and dispatch of information

UNIT CODE
BSBOPS303

Organise schedules

UNIT CODE :
BSBOPS303

Unit description :
This unit describes the skills and knowledge required to manage appointments and diaries for personnel within an organisation. It involves using manual and electronic diaries, schedules and other appointment systems.
UNIT NAME
Organise schedules

UNIT CODE
BSBPEF301

Organise personal work priorities

UNIT CODE :
BSBPEF301

Unit description :
This unit describes the skills and knowledge required to organise personal work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.
UNIT NAME
Organise personal work priorities

UNIT CODE
BSBTEC301

Design and produce business documents

UNIT CODE :
BSBTEC301

Unit description :
This unit describes the skills and knowledge required to design and produce various business documents. It includes selecting and using a range of functions on a variety of computer applications. The unit applies to those who possess fundamental skills in computer operations. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team. No licensing, legislative or certification requirements apply to this unit at the time of publication.
UNIT NAME
Design and produce business documents

UNIT CODE
BSBTEC302

Design and produce spreadsheets

UNIT CODE :
BSBTEC302

Unit description :
This unit describes the skills and knowledge required to develop spreadsheets through the use of spreadsheet applications.
UNIT NAME
Design and produce spreadsheets

Note: For some courses, not all electives are available at all campuses.

Ways to study

Choose your study location

On campus with some online

You’ll primarily learn face to face with a teacher in one of our learning spaces such as a classroom or simulated workplace environment. Some of your training may also take place via video or Zoom. Learn more
View comparison chart

CAMPUS	STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Caboolture	On campus with some online	07 Oct 2025	6 months	Full time 3 days per week	Concession: $2,015 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $2,695 There are a range of government funded courses available for eligible students. Learn more Full fee: $4,695 This is the total course fee. Read more about student loans and payment plans. More Apply
Caboolture On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 07 Oct 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 6 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time 3 days per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $2,015 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $2,695 There are a range of government funded courses available for eligible students. Learn more Full fee: $4,695 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Loganlea	On campus with some online	07 Oct 2025	6 months	Full time 3 days per week	Concession: $2,015 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $2,695 There are a range of government funded courses available for eligible students. Learn more Full fee: $4,695 This is the total course fee. Read more about student loans and payment plans. More Apply
Loganlea On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 07 Oct 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 6 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time 3 days per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $2,015 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $2,695 There are a range of government funded courses available for eligible students. Learn more Full fee: $4,695 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply
Redcliffe	On campus with some online	07 Oct 2025	6 months	Full time 3 days per week	Concession: $2,015 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $2,695 There are a range of government funded courses available for eligible students. Learn more Full fee: $4,695 This is the total course fee. Read more about student loans and payment plans. More Apply
Redcliffe On campus with some online Online Time How much of the course will be delivered online. 20% On Campus Time 80% START DATE The date the course starts. Apply early as intakes fill up quickly. 07 Oct 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. 6 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time 3 days per week The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $2,015 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $2,695 There are a range of government funded courses available for eligible students. Learn more Full fee: $4,695 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). No Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online, On-Campus The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Face-to-face, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Choose your study location

Online virtual classroom

You will study online however your classes will be delivered in real time via a scheduled timetable. You will interact with your teachers and other students using programs like Zoom. Learn more
View comparison chart

STUDY MODE	START DATE	DURATION	WORKLOAD	WHAT YOU'LL PAY
Online virtual classroom	25 Aug 2025	up to 8 months	Full time 3 x Zoom sessions per week 8:30am - 12:30pm Monday, Tuesday, Thursday	Concession: $1,485 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $2,160 There are a range of government funded courses available for eligible students. Learn more Full fee: $4,160 This is the total course fee. Read more about student loans and payment plans. More Apply
Online virtual classroom Online Time How much of the course will be delivered online. 100% On Campus Time 0% START DATE The date the course starts. Apply early as intakes fill up quickly. 25 Aug 2025 The date the course starts. Apply early as intakes fill up quickly. DURATION The total length of time it takes to complete the course. up to 8 months The total length of time it takes to complete the course. Workload The average amount of time students will need to allocate to study each week. Full time 3 x Zoom sessions per week 8:30am - 12:30pm Monday, Tuesday, Thursday The average amount of time students will need to allocate to study each week. WHAT YOU'LL PAY Concession: $1,485 Fee concessions may apply to this subsidised course for eligible students. Learn more Subsidised: $2,160 There are a range of government funded courses available for eligible students. Learn more Full fee: $4,160 This is the total course fee. Read more about student loans and payment plans. Class format Some courses include classes at scheduled times while others can be completed in your own time. Teacher-led, Scheduled Some courses include classes at scheduled times while others can be completed in your own time. VIRTUAL CLASS Scheduled online classes using video conferencing software (such as Zoom). Yes Scheduled online classes using video conferencing software (such as Zoom). ASSESSMENT The primary location assessments will take place. Some courses also require vocational placement. Online The primary location assessments will take place. Some courses also require vocational placement. TEACHER COMMS The different ways you can contact your teacher throughout the course. Phone, Email, Zoom The different ways you can contact your teacher throughout the course. Less Ask a question Apply

Choose your study location

Studying on campus is a great way to enjoy the benefits of face-to-face education in a way that is far removed from a typical school. No matter which campus you choose, you know that you will be learning in an adult environment where you will be respected and nurtured. Attend a campus to learn face-to-face with a teacher in one of our learning spaces; such as a classroom, workshop, laboratory or simulated environments, or interact with teachers using real-time video or web conference tools. Learn more

Courses delivered on campus may have a combination of online and classroom based learning. Students are expected to undertake additional personal study to complete the course requirements.

You will be able to access your learning materials 24 hours a day, seven days a week, from the first day of your study period for the relevant units of competency. You must be enrolled to access your learning materials.

Online self-directed study allows you to enjoy the freedom and flexibility of choosing when and where you study. Direct your own learning with all your study materials online, allowing you to manage your own workload and fit your studies around your lifestyle. Learn more

Online virtual classroom study allows you to enjoy the freedom of choosing where you study, with no on-campus commitments. Virtual classes are delivered online, to a scheduled timetable, allowing you to interact with fellow students and high-quality educators from the comfort of a location that best suits you. You will be expected to undertake additional self-directed study in order to complete the course requirements. Learn more

Online with on campus practical allows you to enjoy the freedom and flexibility of choosing when and where you study to complete the online component of your course followed up by a scheduled practical component on campus.

At TAFE Queensland, we understand that employers need options and flexibility in employee training. We are committed to delivering the flexible training plans you need to get the job done. Choose from workplace training, block training, drop in days, mobile training, day release, online or a mix of all these options. Learn more

You must already be employed to enrol as an apprentice or trainee with TAFE Queensland. Speak to your employer about choosing TAFE Queensland as your Supervising Registered Training Organisation (SRTO).

Costs:

Eligible apprentices and trainees that meet the Queensland state funding requirements will be charged a set fee per nominal hour. These fees are calculated at a regulated rate of $1.60 per nominal hour. Concession rates apply for students who hold a current Health Care Card or who identify as Aboriginal or Torres Strait Islander.

Non-funded apprentices and trainees will be charged a fee for service cost. These will be confirmed prior to the commencement of training.
Information regarding costs will be outlined on the agreed training plan, which will be provided to the employer and apprentice or trainee at time of induction.

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Certificate III in Business (BSB30120)

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Certificate III in Business

COURSE CODE: BSB30120

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Learn more

Upfront payment

This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Learn more

Entry requirements

Skills check

You will be invited to complete a Skills Check following your application submission, before enrolling to your studies. This helps you to decide if your course is right for you and allows us to understand your current abilities in English, Maths, as well as using Digital technology.

The recommended benchmark levels for this course are 3 in English, 3 in Maths and 3 in Digital Technology.

Access and instructions on how to complete the Skills Check will be emailed to you once you have submitted your application.

Read the Skills Check FAQs.

Selection criteria

You are required to have a good knowledge of computer basics and a sound achievement in Year 10 Maths, and English is desirable.
All age applicants are welcome.

It is recommended you have an understanding of basic business and technology concepts, which may have been acquired through previous training programs, qualifications and/or work experience.

You are required to access and use technology to complete the learning and assessment activities and resources within this program. This can be through your own device and internet connection, or through TAFE campus locations closest to your home location.

Traineeship pathway
To study a traineeship program you must be indentured as a trainee with your employer.

Employers need to be able to provide necessary human and physical resources to qualify for a trainee.

Find out more on how to become an apprentice or trainee

Resources required

Students are required to access and use technology to complete the learning and assessment activities and resources within this program. This can be through their own device and internet connection, or through TAFE campus locations closest to your home location.

To get the best education experience, your computer/device will need to meet the following minimum requirements:

device running Windows 10 or later (or MacOS 11 or later)
access to a webcam and headset with microphone
access to an up-to-date version of Google Chrome
access to a reliable high-speed broadband internet connection
Office 365 for students is now available. Learn more >

Important information

Online Virtual Classroom
The online virtual classroom program is delivered virtually, meaning students will participate in online delivery.
Duration of course is up to 8 months, delivery will consist of 3 days per week, with the ability to access recorded sessions for on-demand access.

For TAFE at Schools delivery up to 3 terms duration, delivery will consist of 2 afternoons (3.30pm until 5.00pm) per week, with the ability to access recorded sessions for on-demand access.

This course is organised in 7 week teaching blocks. This program will require students to complete 4 sets of 7 week teaching blocks to complete the full qualification. To learn more about online virtual classroom teaching blocks, please view the virtual delivery academic calendar here or TAFE at Schools academic calendar here. Prior to the commencement of your course, you will receive an invitation to attend an orientation week to ensure that you are supported prior to commencement of study.

Learn more about the Australian Virtual Business College.

On Campus Delivery
This program offers weekly tutorials as additional support. Students are able to enrol 4 times a year – January, April, July and October.
In the week prior to classes commencing, orientation will take students through Connect, the Learning Management System where all learning resources are stored. Orientation will include Library and Student support tours, as well as other student services available on campus.

Assessment methods

Skill and knowledge assessments are an essential step in progressing through your course. You may be assessed in a number of ways while you are studying at TAFE Queensland, including observation, written assessment, questioning, portfolios, work samples, third-party feedback, and through recognition of prior learning. Read more about assessment methods.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas may give you a full year of credit towards a degree with one of our partner universities.

Learn more about University Pathways

How to apply

Direct application

If you're ready to get started, simply hit the Apply Now button on your preferred course information page and get your application underway online.

Course disclaimer

All information was accurate at time of publication, however TAFE policies, tuition fees, available subsidies, and course content is subject to change without notice. Course commencement is dependent on sufficient enrolment numbers. Timetable information is subject to change prior to commencement and/or during the duration of your course.

Recognition of Prior Learning (RPL) and credit transfers

Fast track your way to a formal qualification by earning credit for the things you already know. We can assess your skills, directly apply credits from previous successful study, and give you advanced standing in your course.

Learn more

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