CHC52015 | 091776J

Diploma of Community Services

Take the next step in your career in community services with this advanced qualification. This course is perfect for people who want to work in the community sector.

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STUDY LOCATIONS Greater Brisbane Gold Coast Sunshine Coast Darling Downs and South West North and Far North Queensland

WAYS TO STUDY On campus Online TAFE at School International

WHAT YOU'LL PAY

Concession

$3,025

Subsidised

$3,985

Full Fee

$2,620 - $7,155

International

$10,000

Eligibility calculator

Course overview

Take the next step in your career in the community services sector with this advanced qualification. This course will give you the high-level skills needed for a role with a community organisation.

According to the Australian Government's Job Outlook service, the number of people working in community and welfare support is expected to grow strongly in the coming years. This large occupation has strong job prospects with around 30,000 job openings anticipated over the next five years.

This course gives you high-level communication skills, and the ability to develop strategies to work with at-risk groups within the community. You will also gain valuable research skills and be taught how to work within legal and ethical frameworks. Our highly-experienced teaching staff will give you one-on-one guidance and the industry knowledge you need to succeed in the community sector.

Successful completion of this course will give you the confidence and skills to seek employment as a case manager or community services worker. It will also give you the knowledge required to pursue further study.

What can I do?

Social Housing Coordinator
Community Services Worker
Welfare Worker
Case Manager
Family Support Worker

Strong industry partnerships

As part of your course, you get valuable experience in real workplaces. Our strong partnerships mean you will learn the skills you need, while also getting to know potential future employers.

Sunkirsten virtual campus

Online students who select the virtual classroom delivery mode will have access to Sunkirsten town — a virtual campus designed specifically for community services students to participate in a range of simulated activities. The online platform provides a rich, holistic learning experience that complements your real-life vocational placement. Learn more

What you will study

The successful achievement of this qualification requires you to complete all core and 8 elective units from the list below.

North and Far North Queensland
You will also be required to undertake 100 hours of vocational placement in an approved setting.

Greater Brisbane, Sunshine Coast, Gold Coast, Darling Downs and South West
You will also be required to undertake 200 hours of vocational placement in an approved setting.

UNIT CODE
UNIT NAME

UNIT CODE
CHCCCS007

Develop and implement service programs

UNIT CODE :
CHCCCS007

Unit description :

This unit describes the skills and knowledge required to engage consumers, analyse service needs of particular groups and develop programs and services to meet those needs.
UNIT NAME
Develop and implement service programs

UNIT CODE
CHCCOM003

Develop workplace communication strategies

UNIT CODE :
CHCCOM003

Unit description :

This unit describes the skills and knowledge required to develop communication protocols for a team or business unit.
UNIT NAME
Develop workplace communication strategies

UNIT CODE
CHCDEV002

Analyse impacts of sociological factors on clients in community work and services

UNIT CODE :
CHCDEV002

Unit description :

This unit of competency describes the skills and knowledge required to function independently and to plan and undertake community work and associated services.
UNIT NAME
Analyse impacts of sociological factors on clients in community work and services

UNIT CODE
CHCDIV003

Manage and promote diversity

UNIT CODE :
CHCDIV003

Unit description :

This unit describes the skills and knowledge required to evaluate and promote diversity in the workplace, and to contribute to the planning of diversity policies and procedures. This may apply to internal work practices or external service delivery.
UNIT NAME
Manage and promote diversity

UNIT CODE
CHCLEG003

Manage legal and ethical compliance

UNIT CODE :
CHCLEG003

Unit description :

This unit describes the skills and knowledge required to research information about compliance and ethical practice responsibilities, and then develop and monitor policies and procedures to meet those responsibilities.
UNIT NAME
Manage legal and ethical compliance

UNIT CODE
CHCMGT005

Facilitate workplace debriefing and support processes

UNIT CODE :
CHCMGT005

Unit description :

This unit describes the skills and knowledge required to monitor and support workers. This includes implementing support processes to manage stress and emotional wellbeing of self or colleagues working in varied health and community service contexts. It also involves facilitating structured debriefing sessions to colleagues following incidents with the potential to impact on health and wellbeing.
UNIT NAME
Facilitate workplace debriefing and support processes

UNIT CODE
CHCPRP003

Reflect on and improve own professional practice

UNIT CODE :
CHCPRP003

Unit description :

This unit describes the skills and knowledge required to evaluate and enhance own practice through a process of reflection and ongoing professional development.
UNIT NAME
Reflect on and improve own professional practice

UNIT CODE
HLTWHS004

Manage work health and safety

UNIT CODE :
HLTWHS004

Unit description :

This unit describes the skills and knowledge required to establish, maintain and evaluate work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements.
UNIT NAME
Manage work health and safety

UNIT CODE
UNIT NAME

North and Far North Queensland

North and Far North Queensland

UNIT CODE
CHCAOD001

Work in an alcohol and other drugs context

UNIT CODE :
CHCAOD001

Unit description :

This unit describes the skills and knowledge required to establish and work within the current context, philosophy and values of the alcohol and other drugs (AOD) sector.
UNIT NAME
Work in an alcohol and other drugs context

UNIT CODE
CHCCCS004

Assess co-existing needs

UNIT CODE :
CHCCCS004

Unit description :

This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.
UNIT NAME
Assess co-existing needs

UNIT CODE
CHCCCS009

Facilitate responsible behaviour

UNIT CODE :
CHCCCS009

Unit description :

This unit describes the skills and knowledge required to monitor individuals, respond to behaviours of concern, deal with conflict and support responsibility for behaviour management and change.
UNIT NAME
Facilitate responsible behaviour

UNIT CODE
CHCCSM004

Coordinate complex case requirements

UNIT CODE :
CHCCSM004

Unit description :

This unit describes the skills and knowledge required to coordinate multiple service requirements for clients with complex needs within a case management framework.
UNIT NAME
Coordinate complex case requirements

UNIT CODE
CHCCSM005

Develop, facilitate and review all aspects of case management

UNIT CODE :
CHCCSM005

Unit description :

This unit describes the skills and knowledge required to undertake case management meetings to plan, monitor and review service provision.
UNIT NAME
Develop, facilitate and review all aspects of case management

UNIT CODE
CHCDFV001

Recognise and respond appropriately to domestic and family violence

UNIT CODE :
CHCDFV001

Unit description :
UNIT NAME
Recognise and respond appropriately to domestic and family violence

UNIT CODE
CHCMHS001

Work with people with mental health issues

UNIT CODE :
CHCMHS001

Unit description :

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.
UNIT NAME
Work with people with mental health issues

UNIT CODE
CHCPRP001

Develop and maintain networks and collaborative partnerships

UNIT CODE :
CHCPRP001

Unit description :

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.
UNIT NAME
Develop and maintain networks and collaborative partnerships

Greater Brisbane (excluding Springfield)

Greater Brisbane (excluding Springfield)

UNIT CODE
CHCADV001

Facilitate the interests and rights of clients

UNIT CODE :
CHCADV001

Unit description :

This unit describes the skills and knowledge required to assist clients to identify their rights, voice their needs and concerns and realise their interests, rights and needs.
UNIT NAME
Facilitate the interests and rights of clients

UNIT CODE
CHCDEV001

Confirm client developmental status

UNIT CODE :
CHCDEV001

Unit description :

This unit describes the skills and knowledge required to review the developmental status of a client. Note that the client may be a child or a young person.
UNIT NAME
Confirm client developmental status

UNIT CODE
CHCDFV001

Recognise and respond appropriately to domestic and family violence

UNIT CODE :
CHCDFV001

Unit description :
UNIT NAME
Recognise and respond appropriately to domestic and family violence

UNIT CODE
CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

UNIT CODE :
CHCDIV002

Unit description :

The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety.
UNIT NAME
Promote Aboriginal and/or Torres Strait Islander cultural safety

UNIT CODE
CHCGRP002

Plan and conduct group activities

UNIT CODE :
CHCGRP002

Unit description :
UNIT NAME
Plan and conduct group activities

UNIT CODE
CHCMHS001

Work with people with mental health issues

UNIT CODE :
CHCMHS001

Unit description :

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.
UNIT NAME
Work with people with mental health issues

UNIT CODE
CHCPRP001

Develop and maintain networks and collaborative partnerships

UNIT CODE :
CHCPRP001

Unit description :

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.
UNIT NAME
Develop and maintain networks and collaborative partnerships

UNIT CODE
CHCSOH001

Work with people experiencing or at risk of homelessness

UNIT CODE :
CHCSOH001

Unit description :

This unit describes the skills and knowledge required to work with people who are experiencing homelessness or at risk of becoming homeless, including women and children experiencing family violence.
UNIT NAME
Work with people experiencing or at risk of homelessness

Sunshine Coast

Sunshine Coast

UNIT CODE
CHCAOD001

Work in an alcohol and other drugs context

UNIT CODE :
CHCAOD001

Unit description :

This unit describes the skills and knowledge required to establish and work within the current context, philosophy and values of the alcohol and other drugs (AOD) sector.
UNIT NAME
Work in an alcohol and other drugs context
(Mixed Mode Only)

UNIT CODE
CHCCCS004

Assess co-existing needs

UNIT CODE :
CHCCCS004

Unit description :

This unit describes the skills and knowledge required to assess the diverse and multi-faceted needs of people and determine both internal and external services required to meet those needs.
UNIT NAME
Assess co-existing needs

UNIT CODE
CHCCCS009

Facilitate responsible behaviour

UNIT CODE :
CHCCCS009

Unit description :

This unit describes the skills and knowledge required to monitor individuals, respond to behaviours of concern, deal with conflict and support responsibility for behaviour management and change.
UNIT NAME
Facilitate responsible behaviour

UNIT CODE
CHCCCS016

Respond to client needs

UNIT CODE :
CHCCCS016

Unit description :

This unit describes the skills and knowledge required to respond holistically to client needs. Clients may have a range of issues outside and in addition to the area of immediate focus or expertise of the worker and their organisation.
UNIT NAME
Respond to client needs
(Classroom Only)

UNIT CODE
CHCCSM005

Develop, facilitate and review all aspects of case management

UNIT CODE :
CHCCSM005

Unit description :

This unit describes the skills and knowledge required to undertake case management meetings to plan, monitor and review service provision.
UNIT NAME
Develop, facilitate and review all aspects of case management

UNIT CODE
CHCDFV001

Recognise and respond appropriately to domestic and family violence

UNIT CODE :
CHCDFV001

Unit description :
UNIT NAME
Recognise and respond appropriately to domestic and family violence

UNIT CODE
CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

UNIT CODE :
CHCDIV002

Unit description :

The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety.
UNIT NAME
Promote Aboriginal and/or Torres Strait Islander cultural safety

UNIT CODE
CHCGRP002

Plan and conduct group activities

UNIT CODE :
CHCGRP002

Unit description :
UNIT NAME
Plan and conduct group activities
(Mixed Mode Only)

UNIT CODE
CHCMHS001

Work with people with mental health issues

UNIT CODE :
CHCMHS001

Unit description :

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.
UNIT NAME
Work with people with mental health issues

UNIT CODE
CHCYTH001

Engage respectfully with young people

UNIT CODE :
CHCYTH001

Unit description :

This unit describes the skills and knowledge required to communicate effectively with young people (aged 12 to 25 years) in work roles with a specific focus on young people.
UNIT NAME
Engage respectfully with young people
(Classroom Only)

Gold Coast

Gold Coast

UNIT CODE
CHCCCS016

Respond to client needs

UNIT CODE :
CHCCCS016

Unit description :

This unit describes the skills and knowledge required to respond holistically to client needs. Clients may have a range of issues outside and in addition to the area of immediate focus or expertise of the worker and their organisation.
UNIT NAME
Respond to client needs

UNIT CODE
CHCCSM005

Develop, facilitate and review all aspects of case management

UNIT CODE :
CHCCSM005

Unit description :

This unit describes the skills and knowledge required to undertake case management meetings to plan, monitor and review service provision.
UNIT NAME
Develop, facilitate and review all aspects of case management

UNIT CODE
CHCDEV001

Confirm client developmental status

UNIT CODE :
CHCDEV001

Unit description :

This unit describes the skills and knowledge required to review the developmental status of a client. Note that the client may be a child or a young person.
UNIT NAME
Confirm client developmental status

UNIT CODE
CHCDFV001

Recognise and respond appropriately to domestic and family violence

UNIT CODE :
CHCDFV001

Unit description :
UNIT NAME
Recognise and respond appropriately to domestic and family violence

UNIT CODE
CHCGRP002

Plan and conduct group activities

UNIT CODE :
CHCGRP002

Unit description :
UNIT NAME
Plan and conduct group activities

UNIT CODE
CHCMHS001

Work with people with mental health issues

UNIT CODE :
CHCMHS001

Unit description :

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.
UNIT NAME
Work with people with mental health issues

UNIT CODE
CHCSOH001

Work with people experiencing or at risk of homelessness

UNIT CODE :
CHCSOH001

Unit description :

This unit describes the skills and knowledge required to work with people who are experiencing homelessness or at risk of becoming homeless, including women and children experiencing family violence.
UNIT NAME
Work with people experiencing or at risk of homelessness

UNIT CODE
CHCYTH001

Engage respectfully with young people

UNIT CODE :
CHCYTH001

Unit description :

This unit describes the skills and knowledge required to communicate effectively with young people (aged 12 to 25 years) in work roles with a specific focus on young people.
UNIT NAME
Engage respectfully with young people

Darling Downs and South West (including Springfield)

Darling Downs and South West (including Springfield)

UNIT CODE
CHCAOD001

Work in an alcohol and other drugs context

UNIT CODE :
CHCAOD001

Unit description :

This unit describes the skills and knowledge required to establish and work within the current context, philosophy and values of the alcohol and other drugs (AOD) sector.
UNIT NAME
Work in an alcohol and other drugs context

UNIT CODE
CHCDFV001

Recognise and respond appropriately to domestic and family violence

UNIT CODE :
CHCDFV001

Unit description :
UNIT NAME
Recognise and respond appropriately to domestic and family violence

UNIT CODE
CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

UNIT CODE :
CHCDIV002

Unit description :

The unit describes the skills and knowledge required to identify Aboriginal and/or Torres Strait Islander cultural safety issues in the workplace, model cultural safety in own work practice, and develop strategies to enhance cultural safety.
UNIT NAME
Promote Aboriginal and/or Torres Strait Islander cultural safety

UNIT CODE
CHCGRP002

Plan and conduct group activities

UNIT CODE :
CHCGRP002

Unit description :
UNIT NAME
Plan and conduct group activities

UNIT CODE
CHCMHS001

Work with people with mental health issues

UNIT CODE :
CHCMHS001

Unit description :

This unit describes the skills and knowledge required to establish relationships, clarify needs, and then work collaboratively with people who are living with mental health issues.
UNIT NAME
Work with people with mental health issues

UNIT CODE
CHCPRP001

Develop and maintain networks and collaborative partnerships

UNIT CODE :
CHCPRP001

Unit description :

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.
UNIT NAME
Develop and maintain networks and collaborative partnerships

UNIT CODE
CHCSOH001

Work with people experiencing or at risk of homelessness

UNIT CODE :
CHCSOH001

Unit description :

This unit describes the skills and knowledge required to work with people who are experiencing homelessness or at risk of becoming homeless, including women and children experiencing family violence.
UNIT NAME
Work with people experiencing or at risk of homelessness

UNIT CODE
CHCYTH001

Engage respectfully with young people

UNIT CODE :
CHCYTH001

Unit description :

This unit describes the skills and knowledge required to communicate effectively with young people (aged 12 to 25 years) in work roles with a specific focus on young people.
UNIT NAME
Engage respectfully with young people

Note: Not all electives are available at all campuses.

Ways to study

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Diploma of Community Services (CHC52015)

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Diploma of Community Services

COURSE CODE: CHC52015

Payment Options

How can I pay for this course?

No matter what your circumstances, TAFE Queensland has a payment option to suit you. If you are unsure of what’s right for you, get in touch. We’re here to help.

Payment plan

If you have difficulty paying for the full cost of a course upfront, you may be eligible for a payment plan.

Upfront payment

This is the total amount you need to pay when you enrol. This may be the full fee for the course, or the student contribution amount if you are eligible for a subsidy or concession.

Vet Student Loan - $15,793 cap

This is an interest-free personal loan from the Australian Government that provides eligible students access to capped funding to help pay for their studies.

International Student Payment

Our preferred payment method is telegraphic transfer or credit card using Western Union Global Pay for Students or the Flywire Payment Portal. Western Union and Flywire both allow you to complete your payment in your own currency using a telegraphic transfer with no processing fees or delays.
Learn more

Entry requirements

There are no formal entry requirements for this course.

Selection criteria

Domestic Students
It is highly recommended that students are aged 18 or older by the course commencement date. A drivers licence and private vehicle are highly desirable, and will increase the likelihood of finding a range of placements.

International Students
The following Selection criteria requirements apply only to International Students:

English Language Proficiency: Academic IELTS 5.5 (no individual band less than 5.0) or ISLPR 2+ on all skills or other - For a list of all English Language test accepted by TAFE Queensland International
Academic Requirements: Completion of Year 12 (or equivalent). Non school-leavers must have relevant work experience or qualification that indicates likely success of course completion. For more information on the international education achievement levels equivalent to Year 10 and 12.

Students should be a minimum of 18 years of age. Student visa applicants under the age of 18 will be accepted where they demonstrate that they will be accompanied by a parent, legal custodian or a suitable relative who is aged 21 or over. This arrangement requires the approval of the Department of Home Affairs. For more information visit Department of Home Affairs - Welfare Requirements for Student Visa Applicants under 18.

Placement

Prior to placement you will need to receive and provide evidence of the following checks:

Working with Children Check (Blue Card in Queensland)
Australian Federal Police Check – carried out no longer than three (3) months prior to commencement of your course

Depending on where your placement is conducted, further checks may be required and your Vocational Placement Coordinator or Teacher can discuss this with you on an individual basis.

Important information

To be eligible for the Higher Level Skills subsidised price, you must:

be an existing worker in the Community Services and Health Industry, (which includes parents and unpaid carers of NDIS participants.) Existing workers must provide a letter from their employer stating that they are an employee of the organisation or a current payslip that displays the ABN and Trading name.
be aged 15 years or over, and no longer at school
permanently reside in Queensland
be an Australian citizen, permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen
not hold or be currently enrolled in a Certificate IV or higher-level qualification (does not include qualifications completed at school or foundation skills training).

Previous experience and/or studies in the community services sector would be an advantage. It is essential to have sound computer skills in Microsoft Office (eg Word, PowerPoint) as assessments and reading materials are delivered electronically. Due to the sensitivity of course content (eg mental health, addictions, crisis help), it is highly recommended that students are aged 18 or older as well as having a mature outlook.

TAFE at Schools

Darling Downs and South West:
Students complete 6 units from CHC52015 Diploma of Community Services during one year. Successful completion will allow direct entry into CHC52015 Diploma of Community Services mainstream program in the year immediately following completion of year 12.

Content is delivered face-to-face, 1 day per week.

Pathways

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. In many cases, completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

More info:

http://tafebrisbane.edu.au/study-with-us/school-students/university-pathways/">Learn more about University Pathways

Our pathway partners include:

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http://tafebrisbane.edu.au/study-with-us/school-students/university-pathways/">http://tafebrisbane.edu.au/pageImages/course-brochure/partners/griffith.png"> http://tafebrisbane.edu.au/study-with-us/school-students/university-pathways/">http://tafebrisbane.edu.au/pageImages/course-brochure/partners/uni-sq.png">

http://tafebrisbane.edu.au/study-with-us/school-students/university-pathways/">http://tafebrisbane.edu.au/pageImages/course-brochure/partners/uq.png"> http://tafebrisbane.edu.au/study-with-us/school-students/university-pathways/">http://tafebrisbane.edu.au/pageImages/course-brochure/partners/bond-uni.png">

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Diploma of Community Services

Course overview

What can I do?

Strong industry partnerships

Sunkirsten virtual campus

Download Brochure

Ask a question

Diploma of Community Services

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

Vet Student Loan - $15,793 cap

International Student Payment

Entry requirements

Selection criteria

Placement

Important information

Pathways

University pathways

University pathways

Our pathway partners include:

😊 Personalise my view

I am

interested in studying

interested in studying

currently studying

interested in studying

interested in

interested in

interested in

interested in studying

at

Campus

Campus

Campus

Campus

Campus

Campus

Campus

Diploma of Community Services

Course overview

What can I do?

Strong industry partnerships

Sunkirsten virtual campus

Core units

Elective units

Download Brochure

Ask a question

Diploma of Community Services

Payment Options

How can I pay for this course?

Payment plan

Upfront payment

Vet Student Loan - $15,793 cap

International Student Payment

Entry requirements

Selection criteria

Placement

Important information

Pathways

University pathways

University pathways

Our pathway partners include: